Innocent Nyongesa
Technology / Internet
Services offered
Skilled IT professional with in-depth knowledge of system installation, network configuration, security, and troubleshooting. An expert at connecting different devices to form fast and efficient networks. A hard worker who enjoys working on anything IT-related with quick and accurate problem-solving skills. Dependable, reliable, and committed to achieving excellence in IT.
Experience
09/2022-02/2024 | Network Engineer
SyncFusion Software Services – Kisumu, Kenya
• Set up and maintained IT equipment for seamless connectivity and optimal performance.
• Configured and monitored the pfSense Firewall to manage traffic effectively.
• Leveraged Microsoft Azure Admin Center, overseeing cloud resources involving incident reporting, alerts, and compliance policies.
• Crafted detailed network documentation and resolved technical issues promptly.
• Provided user support, addressing technical queries and ensuring a smooth workflow.
• Conducted comprehensive checks on equipment conditions such as laptops, and implemented preventative maintenance strategies to prolong hardware lifespan.
Education
05/2011-04/2015 | South Eastern Kenya University – Kitui, Kenya
Bachelor of Information Technology
02/2006-11/2009 | Kakamega High School – Kakamega, Kenya
Kenya Certificate of Secondary Education
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