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Ian Njuguna

Ian Njuguna

Mechanical Technician
Nairobi, Nairobi Area

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About Ian Njuguna:

A skilled and highly organised technician with an intimate understanding of water treatment systems ,
maintenance, ,and design, as well as knowledge of solar systems, water pumps, and battery systems. A problem
solver with an analytical mindset and a focus on root-cause analysis, who thrives in a dynamic environment .
Possesses strong project management and organisation skills, experience working with multiple teams, and the
ability to manage multiple projects simultaneously. Fluent in English and Swahili, and willing to travel nationally as needed.

Experience

Maintenance Engineering Intern
 Tetra Pak East Africa 

February 2022-May 2022
Installed, repaired, upgraded, and maintained manufacturing machinery and related electrical equipment.
Operated production equipment and other machinery as required
Troubleshoot mechanical and electrical breakdowns within the factory.
Monitored machines during every processing step to ensure optimum running and quality production.
Diagnosed faults and ensured timely repairs of the factory's machinery and equipment.
Requisitioned and verified quality spares ordered for machinery and equipment maintenance.
Carried out timely and scheduled statutory maintenance and repairs of the production machines
Maintained records and made reports of the work accomplished.
Generated high quality drawings and designs (2D and 3D) using CAD application software upon request by
the engineers
Ensured the turn around times (TAT) for all repairs and maintenance work were adhered to.


SunCulture Kenya Limited
February 2021 – May 2021
Aftersales Engineering Intern
Nairobi
provided installation, training, and support to customers
reported any issues that emerged during surveys, after-sales support, and installations to the relevant authority,
which is important for improving product quality and customer satisfaction.
supported research and development efforts in existing product improvements and new product development
to help the company stay competitive and provide customers with better products.
advised and provided recommendations to clients on products that would work best for them during
technical surveys, which is important for helping customers make informed decisions.
supported quality assurance and quality control teams in ensuring products are fit for purpose prior to and
following dispatch, thus enhancing product quality and customer satisfaction.
Product testing
Troubleshooting and fault analysis
Technical support on IoT supported devices
Updated clients tickets on the ticketing system with correct status of customer returns and aftersales
Communicated with the r and d team on design changes to be made on the products 

Education

Machakos University
March 2023
Bachelor of Science in Mechanical Engineering,Manufacturing Engineering
GPA: Second Class Honours (Upper Division)
Coursework: Fluid Mechanics, CAD, Thermodynamics, Electronics, Engineering and technical drawing

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