Hezbon Otieno

Friendly customer service professional committed to providing high-quality
customer care service and developing customer relationships. Offering
excellent interpersonal skills and knowledge,perfect phone handling skills, and
ability to handle and resolve client issue on the first call.
I am a hard-working, and results driven individual with more than 5 years of
experience in call center agents and its operations, Also well versed in areas of
Data Entry field and lead generation specialist with the ability to input and
manage data accurately, with great speed and in high volumes.
Proficient in preparing test cases,plans and scripts,Dedicted to analyzing and
resolving defects

A customer service executive  with over 5 years' experience working in a call center evironment  . Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers. I am a hard-working, and results driven individual .
experience in call center agents and its operations, Also well versed in areas of
Data Entry field and lead generation specialist with the ability to input and
manage data accurately, with great speed and in high volumes.

I attained an international advanced Diploma in Logistics and Transport from chartered instituted of Logistics and Transport.I do have a certificate in Customer service from pride center