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henry mugo

henry mugo

Waiter

Customer Service / Support

Kasarani, Nairobi Area

Social

About henry mugo:

Enthusiastic, hardworking and committed individual with a passion for providing excellent customer service at all times. I have great interpersonal and intrapersonal skills that enable me to servecustomers and I am a very friendly

Experience

  1. Network management and security.
  2. Web design, development, implementation and management.
  3. Hardware servicing, repair and maintenance.
  4. Software installation and administration.
  5. Technical user support.
  6. Installation and configuration of new ICT equipment.
  7. Training of users on ICT programmes and softwares.
  8. Setting up virtual meetings and scheduling on Zoom, Webex, Google Meet,Microsoft Teams and other online web conferencing platforms.
  9. Supporting officersremotely through calls, Team Viewer and Anydesk applications.
  10. Data recovery.
  11. Support, maintainand administrate serverhardware and softwaresystems
  12. Taking up to date ICT inventory in the Ministry.
  13. Research and advisingon specifications for the procurement of ICT equipment.
  14. All additional technical or non-technical responsibilities and duties assigned by Senior Management

Education

BSC computer science

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