Hannah Mwangi

Currently am self employed operating a snack shop

Engineering / Architecture

Westlands, Nairobi Area

Services offered

My name is Hannah Mwangi,I have a diploma in front office operations,with over ten years in hospitality industry.

During my service,I acquired skills such as problem solving ,communication kills relevant to the position am applying for.

I have technical skills in Fidelio,Opera, Hotelogix Hotelogix and computer applications.

Currently I worked for Accor Hotels as a duty manager in Qatar during FIFA world cup last year.

Am open to new opportunities for personal growth and for the growth of an organization.

Front office agent

Guest relations officer

Hospitality

Duty manager

Approximate rate: KSh 300 per hour

Experience

I have worked in a five star hotel named Nairobi Safari Club for over five years as a front office agent and and later worked as a guest relations officer's for over ten years in the same hotel.

I have also worked with Accor hotels (Qatar) as a duty manager .

Education

I have a diploma In front office operations.

I have a customer care certification from Kenya Utalii College and a certification for quality customer service from Effective Customer Training center.