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Westlands
George Waweru

George Waweru

Hospitality manager

Restaurants / Food Service

Westlands, Nairobi Area

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About George Waweru:

 

I have been working in the restaurant industry for the past 1 year, and I have a strong passion for providing excellent customer service.

In my previous role at Breeze Hotel I was responsible for a variety of tasks, including:

  • Greeting and seating guests
  • Taking orders and processing payments
  • Preparing and serving food and drinks
  • Cleaning and maintaining the dining area
  • Upselling and cross-selling menu items

I have a proven track record of providing excellent customer service. I am always friendly and welcoming, and I go the extra mile to make sure that guests have a positive dining experience. I am also a fast learner and I am able to adapt to new situations quickly.

I am confident that I have the skills and experience necessary to be a successful Restaurant Team Member.I am a hardworker and I am always willing to learn new things. I am also a team player and I am able to work well under pressure.

I am available to work full-time and I am flexible with my schedule. I am also available to work weekends.I am confident that I would be a valuable asset to your team. 

Experience

Hippo point resort • Jan 2022 – Apr 2022

I was a trainee throughout the various departments of the hotel where i gained a significant amount of experience on hotel operations.Assisted in various departments, including front desk, housekeeping, food service, and events.

Gained hands-on experience in providing excellent customer service to guests and handling inquiries.

Supported the kitchen staff in food preparation and maintaining cleanliness.

Assisted in organizing and executing events, ensuring smooth operations and guest satisfaction. Learned and implemented standard operating procedures to maintain high-quality service.

Trainee

Breeze hotel nyahururu • Sep 2021 – Jan 2022

 

I was a trainee for the period of four months where i was rotated through the reastuarant, kitchen,housekeeping and front office.Assisted in various departments, including front desk, housekeeping, food service, and events.

Gained hands-on experience in providing excellent customer service to guests and handling inquiries.

Supported the kitchen staff in food preparation and maintaining cleanliness.

Assisted in organizing and executing events, ensuring smooth operations and guest satisfaction. 

Education

Bachelor of science Hospitality and Tourism management Kenyatta University

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