GEORGE KIVONDO

A professional with over six solid years managing large teams both Back-of-House and Front-of-House. Garnered essential knowledge interacting with the customer and collecting feedback, training food and beverage teams and cost controls to maximize profits while minimizing expenses. I have led teams through tough times (COVID and Post Election).

Highly organized and detail oriented with proficiency in Restaurant Management Software and Excel and an ability to remain calm in stressful situations

Started off as a kitchen Steward and gradually but quickly rose through the ranks from Line Cook, to Chef de Partee, Head Chef, Kitchen and Service Supervisor, Assistant Restaurant Manager and Currently, Restaurant Manager at Mama Rocks Burger Kitchen in the East African Power House-Nairobi.

I have a deep understanding of Hotel and Restaurant Operations; Fine Dining and Fast Food entities, managing small to large teams (2-90 members), skilled and semi-skilled personnel. Practical knowledge in:

Cost controls

Handling Customer complaints

Managing inventory

Training and appraisals of staff

Purchase and supplies

Marketing

Menu Development.

BSc Ecotourism and Hospitality Management-Egerton University

Other seminars and Leadership short Courses