
Gabriel Mbugua
Tourism / Travel / Hospitality
Services offered
I am a hospitality professional currently working at Sarova Whitesands Beach Resort & Spa, Mombasa. I hold a Diploma in Hotel Management and Administration and have hands-on experience in hotel operations, guest services, and administrative duties. I am reliable, service-oriented, and committed to delivering high standards in hospitality. I am actively and seriously seeking a permanent employment opportunity where I can grow professionally and contribute my skills to a reputable organization.
Experience
I have experience working as a waiter at Sarova Whitesands Beach Resort & Spa, where I provided high-quality food and beverage service to guests in a fast-paced, luxury hospitality environment. My responsibilities included taking accurate orders, serving food and beverages professionally, maintaining cleanliness of service areas, and ensuring guest satisfaction at all times. This role strengthened my skills in customer service, communication, teamwork, and attention to detail while maintaining hotel service standards.
Education
I hold a diploma in hotel management and administration.