fridar mumbe
Services provided: Administrative Assistants , Administrative & Secretarial , Customer Service Representatives
About fridar mumbe:
Dedicated Office Assistant with a years of experience in making routine office errands as efficient as possible. Offering excellent communication, planning and prioritization skills demonstrated in over a year’s performance. Skilled at office management and front desk tasks, Operating & safe keeping basic office equipment, managing mail and filing documents,ensuring general office cleanliness, keeping the office supplied and organized
Experience
September 2022-current: megarent property & commercial services
Office Assistant/Receptionist
- Greet visitors in a professional manner
- Provide visitors with information and direct them accordingly
- General cleaning of the office.
- Complete clerical tasks such as filing, copying and distributing mail.
- Storing the food ingredients in a proper hygienic way.
- General cleaning of the office.
- Drafted and edited letters and emails and made and ansewred phone calls and documentation for clients.
- Implemented a paperless office initiative , transitioning from paper-based processes to a digital platform, resulting in a 50% increase in operational efficiency.
- Update and improve databases of client, including updating information when necessary, increasing accuracy by over 95%.
- Successfully resolved customer complaints and inquiries with professionalism and efficiency, maintaining a high level of customer satisfaction.
- Handling effectively office petty cash
- Managed busy office, took 30+ phone calls daily.
- Responded to 10+ customer emails daily.
- Used MS Office to write 20+ documents.
April 2022-September 2022: edieiru holdings ltd
Office Assistant/Receptionist
- Confirmed appointments, communicated with clients and updated client records.
- Greeted an average of 15 incoming visitors and customers per day professionally and provided friendly, knowledgeable assistance.
- Handling effectively office petty cash
- Entered numerical data into databases with speed and accuracy
- Verified data files prior to entry to maintain high data accuracy.
- Excelled in eliminating unnecessary paperwork.
Education
- Diploma in computer studies
- Certificate in computer studies
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