Francis Wasonga

A success-driven and customer-focused sales professional with problem-solving, attention to detail, and client relationship management expertise. Seeking an opportunity to use a customer-centric approach to resolve customer problems, offer solutions through up-selling and cross-selling, and exceed sales targets while converting prospective clients into repeat customers in a challenging workplace by providing exceptional customer service.

Ruby- my responsibilities revolved around supervisory roles. One of the responsibilities was to ensure that operations ran smoothly and in accordance with the institution's culture and values. I gained valuable experience in streamlining processes and improving workflows to increase productivity. Additionally, I was tasked with marketing and ensuring excellent customer service by training colleagues in important relationship management skills.

KCB- my sales role has been detrimental in refining my business awareness attribute as well as exceptional customer excellence. Additionally, I have been able to develop my marketing skills and hone my interpersonal and team-playing abilities.
 

I possess a BSc.  Pharmaceutical Sciences with IT degree. Pharmaceutical marketing and E-commerce units served to equip me with relevant knowledge and skills to succeed in the competitive marketing industry.