Fortnata Mkabili

Experienced in retail sales and service with over 9 years’ experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saving costs while increasing profits. 

Experienced in retail sales and service with over 9 years’ experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saving costs while increasing profits. 

October 2015 - Emirate aviation college - fire and safety course 

August 2015 -   Emirates aviation college – first aid course  

March 2015 - April 2015 – emirates aviation college - basic aviation security including customer service, conflict resolution, dangerous goods and the US flight 

March 2015 – Dubai police academy – department of protective system course  

Sept 2009 -  Kisauni computer college – MS office (MS word, MS excel, MS Access, MS PowerPoint, internet & emails