Fidelis Wafula

I have five years plus of experience working as an administrative assistant at the European Union Delegation Compound based in Mogadishu Somalia. I am bilingual with full proficiency in English and a native Swahili speaker. Furthermore, I have Knowledge of internal policies, processes, and procedures generally and in particular those related to administration, implementation and evaluation, technical cooperation, programming, and budgeting

- Record information on daily events on the occurrence book stationed in the ops room and able to provide the incident reports when needed by my supervisor. - Liaise with both internal IT teams and external IT contractors to ensure the prompt resolution of IT issues. - Printing and distributing to Static Team updates of the Gardaworld Standard Operating procedures and ensuring adherence. - Liaise with Ops Coordinator in writing weekly and Monthly security Reports - Liaise with Ops Coordinator in Assigning CPOs and CPO Drivers duties on the daily missions forecast.

- Answer and forward incoming calls.
- Schedule meetings and record full minutes. Send emails, memos, letters, faxes, forms, and correspondence. - Make travel reservations.
- Being the point of contact for both internal and external clients and providing general assistance to visitors. actions.

Chesamisi High School February 2007 November 2010
High School Diploma - Kenya Certificate of Secondary Education