Fidel Juma

I am a hardworking and reliable professional with experience in customer service and teamwork. I’m passionate about learning and always ready to take on new challenges. I enjoy working with people, solving problems, and helping businesses grow. I’m looking for opportunities where I can contribute my skills and continue to grow professionally.
Available immediately and open to new job opportunities.

I am an entry-level IT and Communication enthusiast with a strong passion for technology, digital tools, and customer service. I have hands-on experience using computers, handling digital communication tools, and solving basic IT-related issues. I am skilled in Microsoft Office (Word, Excel, PowerPoint), email communication, social media platforms, and basic computer troubleshooting.

I have also completed short ICT training and online courses that strengthened my knowledge in digital literacy and communication. I am a fast learner, highly organized, and comfortable working both independently and in a team.

I am now looking for opportunities to grow in one of Kenya’s leading communication companies such as Safaricom, Airtel, or Telkom, where I can contribute to digital solutions, IT support, and communication services while gaining more experience and professional growth.

I hold a Bachelor of Arts degree in University of Nairobi with a strong focus on communication, digital skills, and technology use in modern workspaces. Throughout my studies, I gained valuable experience in research, effective communication, media handling, and the use of ICT tools to solve real-world problems. I have also taken short courses in digital literacy and IT basics, which have equipped me with hands-on skills in Microsoft Office, online communication platforms, and basic computer troubleshooting. I am set to graduate in September 2025, and I am eager to apply my academic knowledge and digital skills in a professional setting — especially in roles involving ICT support, communication services, or digital operations within leading companies like Safaricom.