Felix Otieno
Customer Service / Support
About Felix Otieno:
Experienced in retail security, loss control, customer service, and cash handling. Proficient in maintaining store security, assisting customers, and conducting product inquiries. Developed strong communication and negotiation skills as a call center agent. Skilled in customer service, ensuring high satisfaction and efficient service in retail settings. Competent in cash handling and financial transactions as a cashier. Effective time management and emotional intelligence in high-pressure environments. Technically proficient with computer applications necessary for retail and administrative tasks. Fluent in English and Kiswahili, facilitating effective communication in diverse environments.
Experience
Experienced in retail security, loss control, customer service, and cash handling. Proficient in maintaining store security, assisting customers, and conducting product inquiries. Developed strong communication and negotiation skills as a call center agent. Skilled in customer service, ensuring high satisfaction and efficient service in retail settings. Competent in cash handling and financial transactions as a cashier. Effective time management and emotional intelligence in high-pressure environments. Technically proficient with computer applications necessary for retail and administrative tasks. Fluent in English and Kiswahili, facilitating effective communication in diverse environments.
Education
BA Criminology and Security Management
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