
Fatumata Wanjiku
Customer Service / Support
About Fatumata Wanjiku:
I am a passionate and dedicated hotelier with very good communication skills,a team player,a people person and a go getter.I always try my best to make sure I provide the best service to any customer that I attend to.I have a 1 year experience as a waitress and 8 months experience as a receptionist.I also have a 3 months internship experience in various categories in the hospitality industry
Experience
January 2022-March 2023:Waitress at Cafe Javas(Cj’)
October 2021-January 2022:Intern at Sarova Panafric Hotel
February 2021-September 2021:Receptionist/Customer care at IQ holdings limited
Education
Diploma in Hospitality Management at Nairobi Institute of Business Studies(NIBS)
The units I covered include:
- Restaurant Service
- Front office operations and administration
- Customer Service
- Marketing for hospitality and tourism
- Food and beverage management
- House keeping etc
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