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Fatumata Wanjiku

Fatumata Wanjiku

Diploma in Hospitality Management

Customer Service / Support

Westlands, Nairobi Area

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About Fatumata Wanjiku:

I am a passionate and dedicated hotelier with very good communication skills,a team player,a people person and a go getter.I always try my best to make sure I provide the best service to any customer that I attend to.I have a 1 year experience as a waitress and 8 months experience as a receptionist.I also have a 3 months internship experience in various categories in the hospitality industry 

Experience

January 2022-March 2023:Waitress at Cafe Javas(Cj’)

October 2021-January 2022:Intern at Sarova Panafric Hotel

February 2021-September 2021:Receptionist/Customer care at IQ holdings limited

 

Education

Diploma in Hospitality Management at Nairobi Institute of Business Studies(NIBS)

The units I covered include:

  • Restaurant Service 
  • Front office operations and administration 
  • Customer Service 
  • Marketing for hospitality and tourism
  • Food and beverage management 
  • House keeping etc

 

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