About Faith Mwangi:
A true team player with excellent interpersonal skills. Dedicated to identifying customer needs and delivering effective solutions to all problems. I have a pleasant demeanor, excellent phone voice, and enjoy interacting with customers. Through my work- related and education experiences, I have expanded my abilities to provide excellent services in a professional manner. My background in the people service industry has equipped me with superior organizational and management skills.
Experience
- January 2022 to Dec 2022
Employer: Call Center International (CCI)
Role: Spirit Airline Consultant - 5th May 2021 to Sept 2021
Employer: Kenya Airways
Role: Customer Service Agent (On Job Training)
Education
- (25th Oct 2019_10th Sept 2021)Certificate in airline passenger service at Kenya Airways Pride Center
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