About faith mbithi:
PERSONAL ATTRIBUTES.
- Hard working and committed team player
- Able to work under minimalor no supervision and withstand pressure
- Keen to attain set targets and meet deadlines.
- Upholding the rule of law and professionalism
- A critical thinker
- Good at multi-tasking and learning new assignments
SPECIFIC CAREER SKILLS.
- Excellent Communication Skills
- Report writing and book keeping
- Customer care and IT skills
- Preparation of marketing strategic plans
- Critical thinking
- Business Research and market exploitation
Experience
WORKING EXPERIENCE
April 2021 – Present : 4th Generation Capital –Administrative /Collection officer
DUTIES
- Achieve monthly Collection target for the unit.
- Facilitating movement of assets
- Create plans and strategies for collecting debts
- Building excellent relationship with the customers
- Negotiating suitable payment plans
- Collecting data on developmental activities;
- Advising customers on their payment options and suggesting methods of payments
- Carrying out general maintenance of office structures
- Facilitating logistics for meetings, conferences and other special events
- Doing Patrol trinity to the existing clients
2019 – 2020 : Suraya Property Group-Marketing Executive/Customer Care Representative
DUTIES
- Preparing financial/market Reports-Monthly, quarterly and annually
- Customer care duties
- Ensuring clients are well served through followups and feedbackreports
- Developing and executingmarket plans and strategies
- Market research
- Attending to any other work related duties that may be assignedto me from time to time
2016 –2018: RedicTred Care Limited- Assistant Marketing Officer/ Customercare.
DUTIES
- Supervising all the staff under my supervision
- Writing regular report
- Developing work plans
- Recruiting and retaining more customers
- Developing strategic strategies of coming up with a big customerbase
- Attending to any other work related exerciseassigned
Education
EDUCATION
2011 - 2014 : Kenya Methodist University - Bachelor’s Degree in Business
Administration (Salesand Marketing)
2010 - 2011 : KenyaMethodist University-Diploma in Public Relations
Jan 2010 – April 2010 : Technology Development Center- Certificate in Computer
Applications
2006 - 2009: DananaGirls High School - KCSE
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