faith mbithi

PERSONAL ATTRIBUTES.

• Hard working and committed team player
• Able to work under minimalor no supervision and withstand pressure
• Keen to attain set targets and meet deadlines.
• Upholding the rule of law and professionalism
• A critical thinker
• Good at multi-tasking and learning new assignments

SPECIFIC CAREER SKILLS.

• Excellent Communication Skills
• Report writing and book keeping
• Customer care and IT skills
• Preparation of marketing strategic plans
• Critical thinking
• Business Research and market exploitation

WORKING EXPERIENCE

        April 2021 – Present :   4th Generation Capital –Administrative /Collection officer

                                                                   DUTIES

• Achieve monthly Collection target for the unit.
• Facilitating movement of assets
• Create plans and strategies for collecting debts
• Building excellent relationship with the customers
• Negotiating suitable payment plans
• Collecting data on developmental activities;
• Advising customers on their payment options and suggesting methods of payments
• Carrying out general maintenance of office structures 
• Facilitating logistics for meetings, conferences and other special events
• Doing Patrol trinity to the existing clients

2019 – 2020 :  Suraya Property Group-Marketing Executive/Customer Care Representative

            DUTIES

• Preparing financial/market Reports-Monthly, quarterly and annually
• Customer care duties
• Ensuring clients are well served through followups and feedbackreports
• Developing and executingmarket plans and strategies
• Market research
• Attending to any other work related duties that may be assignedto me from time to time

                                                                  2016 –2018: RedicTred Care Limited- Assistant Marketing Officer/ Customercare.

DUTIES

• Supervising all the staff under my supervision
• Writing regular report
• Developing work plans
• Recruiting and retaining more customers
• Developing strategic strategies of coming up with a big customerbase
• Attending to any other work related exerciseassigned

EDUCATION

2011   -  2014 : Kenya Methodist University - Bachelor’s Degree in Business 

                                        Administration   (Salesand Marketing)

2010  -   2011 :  KenyaMethodist University-Diploma in Public Relations

Jan 2010 – April 2010  : Technology Development Center- Certificate in Computer 

                                                      Applications

2006 -   2009:  DananaGirls High School - KCSE