FAITH AKINYI

I hereby state my interest to work with you as stated in the subject above. I have three years of experience working in sales and during this time, I have gained an outstanding customer service skills. I treat customers with a lot of respect and conduct myself in a professional manner at all times. I havea very pleasant but a persuasive personality with excellent communication skills. I also have the ability to apply all these skills when talking on the phone, which always makes me the perfect candidate for the position.
In this line of work, I do talk to many customers that are not interested in what I have to say before I connect to someone who is, this is why I have a very strong mentality to take rejections without becoming upset or aggravated. I have that ability and experience dealing with disgruntled customers, so I know how to stay calm and be professional in this type of stressful environment.
I am a computer literate with knowledge of different operating systems and word processing application in addition to a wide list of software programs.I have excellent time -management and organizational with the ability to enter data into the system and to keep accurate records of all the conversations that take place.
In addition, I do have exceptional negotiation skills with ability to meet the daily and monthly quotas and to handle the sales process from the beginning to the end, ability to conduct pre-assessment of client’s financial position, offering best and suitable products configuration and  providing proactive, accurate, detailed and comprehensive products presentation in respect to client’s inquiry or need. Identifying marketing opportunities, meeting marketing and sales objectives and establishing strong customer relationship between new and existing clients. Therefore I am confident I have the skills and the experience your company is searching for and I do hope to meet with you soon to discuss this position in person. Thanks in advance

MOGO AUTO LIMITED: 2021 - 2022
Position – Car yard sales officer
Roles and Responsibilities
Act as a contact person for all incoming inquiries from potential and existing clients in respect to boda and vehicle financing  products offered by the company
Provide accurate, detailed  and comprehensive product presentation  in respect to clients inquiry or need
Conducting pre- assessment on client’s financial position and offering best and suitable product configuration.
Conduct sales and marketing activities helping increase brands awareness
Ensure that sales and marketing activities operate cost effectively.
Maintain close and professional  relationship  with various stage officials and other partners for assistance in increasing sales and brand awareness.

ACHIEVEMENTS 
Hit and exceeded target of the yard every month 85%.
Worked hand in hand with my line manager in keeping record of the yard.
Maintained existing customers by 95%every month.
Trained 7 newly hired sales personnel for deployment in the company’s  additional yards.
Served customers in positive ways, receiving bonuses monthly.

OTE DELIVERIES: July 2021
Position – Sales Officer
Brainstorm ideas  for campaigns and any other brand  pursuits  with other members of sales teams
Meeting with loan applicants(bodaboda riders) to identify their needs and collect  relevant information from them and stage chairmen
Identifying marketing opportunities by identifying consumer requirements; defining market, competitor shares, strength and weaknesses.
Keeping records count for the bikes and cars in the yard.
Writing invoices and releasing and receiving vehicles and bikes coming and leaving the yard on a daily basis

JOYATTO SURVEYORS 
Duration: 2017-2018
Position: Data Clerk
Answering  telephones and route incoming  calls to appropriate personal and take messages  as necessary
Data entry of material from source  documents
Maintaining attendance record
Analyzing data errors, reporting problem with data and check documents source for accuracy and verify where necessary.
Maintaining cash register  and other cash related procedures

BRIDGE INTERNATIONAL ACADEMY
Duration: 2015-2017
Position: substitute teacher
Oversee school equipment  and ensure pupils  use them appropriately
Record attendance according to school policy 
Assign class work and homework
Prepare educational materials like notes  exercises and additional resources
Grade students assignment and provide constructive feed back

MOI UNIVERSITY
COURSE: Business Management
Duration: 2015 – 2017

A LEVEL: 
MwaiAbiero Secondary School
KCSE: 2010 – 2014

PRIMARY
Chebichi Primary School
KCPE: 2002- 2009