
Everlyne Mbayi
Marketing / Advertising / Public Relations
About Everlyne Mbayi:
I am a self-driven person who is proficient with English and Swahili languages. Well averse with fast fingers for typing having worked with SamaSource as a content moderator. I am dedicated in ensuring customers needs are met in timely manner. I am a fast learner with the ability to resolve situations as they come on thе spot with focus on attention to details. I am flexible and thus available to work in shifts and on weekends.
Experience
From March 2019- Current SamaSource Limited
Swahili Content Moderator/
Customer Support
- Meeting productivity, quality, and attendance (KPIs) targets
- Populate a data on Market trends
- Doing team calibrations on policy updates
- Coaching sessions with reps struggling with policy understanding
- Attending Market calls and give feedback to the team on time
- Stand-by Team Quality Analyst
- Identity reviews and names authentications
From November 2017- February 2019 SamaSource Limited
Reviewer
- Meeting clients’ targets (KPIs)
- Giving support to the team on areas of struggle
- Stand-by Quality Analyst
- Writing report daily on teams performance
- Identifying loopholes in terms of quality and fixing them
- Attending client calls and giving necessary feedback to the team
Education
January - December 2020: St. Paul’s University
Attained: Diploma in Business Management
2016- 2017: Kenya Institute of Professional Studies
Attained: Diploma in Sales and Marketing
Professionals in the same Marketing / Advertising / Public Relations sector as Everlyne Mbayi
Professionals from different sectors near Embakasi, Nairobi Area
Other users who are called Everlyne
Jobs near Embakasi, Nairobi Area
-
We are looking for a high-energy, creative and data-driven Content & Social Media Specialist to lead our digital storytelling and grow our online community. · Develop and execute a structured social media calendar aligned with brand and marketing objectives · Script, film and edi ...
Nairobi2 weeks ago
-
+ Bridge Research Consulting supports clients at all skill levels in their development as writers through on-campus consultations, online participation, and community engagement. · + The Content Writer will focus on creating, refining, and managing engaging web content. ...
Nairobi County1 month ago
-
Video Content Reviewer · Job Summary: We are seeking for a detailed-oriented Video Content Reviewer to evaluate, annotate, and moderate video content to support AI training, content moderation, and digital media projects. This role ensures videos meet quality, safety, and annotat ...
Nairobi4 days ago