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Esther Matagaro

Esther Matagaro

Customer service representative
Nairobi, Nairobi Area

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About Esther Matagaro:

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Experience

PERSONAL PROFILE
I am a skilled retention specialist with focus on quality customer experience and revenue generation, an enthusiast on performance management, planning and relationship management. I have outstanding business acumen and superior customer management skill with ability to work independently and as a team. I am able to develop tactical strategies geared towards improving revenue streams through client retention and acquisition therefore minimizing churn.  Being an ICT graduate I have a clear understanding of the lifecycle of software development project, I also have great ability in learning and excelling in new technologies as needed.

Education

Diploma in information communication technology 

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