ENRIETA NYONGESA

CUSTOMER CARE /BILLING CLERK/ADMIN ASSISTANT

Customer Service / Support

Nairobi, Nairobi Area

About ENRIETA NYONGESA:

I am an administration professional, excelling in coordinating administrative functions and running end-to-end executive support in office setups. I am capable of blending into any environment and can ensure the smooth running of office operations. My experience has leveraged my expertise in administrative management, office management, front office management, sales management, marketing and customer service. As a visionary leader, I am a highly capable change- agent who consistently refines and revitalizes strategies, initiates change and facilitates solutions-driven in a team collaboration work environment. Led by my strong communication, problem-solving and organizational skills I have established a unique ability to steadfastly manage duties and responsibilities pertinent to the growth of a company. I am looking to serve the company as I participate in and make decisions that are key to ensuring the company’s continual growth.

Experience

Having worked in the health industry for eight years,i believe i have acquired the necessary skills required to diligently carry out my duties in administration,customer service and billing departments.Not only have i learnt to multitask but also to deal with clients and learnt to empathize.From customer engagement experience through telephone,email response and one on one interactions,i have been able to interact with different individuals from different nationalities hence i can work comfortably in a multi-cultural environment.

Education

I am a Bachelor of commerce holder (finance option from Kabarak university.I also have acquired a certificate in quick books from Talons institute of business studies.I am well conversant with computer packages ie ms word ,Excel,powerpoint,outlook and networking.