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Elmi Osman

Elmi Osman

Content Moderator

Customer Service / Support

Kairi Ka Igamba

Social

About Elmi Osman:

I am a well-disciplined individual who is positively driven by my passion to work within scaled operations to reduce bad experiences for clients. I am hardworking business management graduate with leadership, organizational and client service skills where I can positively apply my skills and knowledge to improve overall  oparation support experience.

Experience

As a social media moderator we focus specifically on reported social media content. I investigate reported posts, comments & groups to see whether they meet client policies and guidelines.

Key Results:

I have protected  social media users by removing about 50,000 toxic content  from platforms.

Deeply understood  clients policies and took the appropriate  decision  based on them.

I had meet my KPI through out as a reviewer.

Education

Bachelor in Business Administration

St. Lawrence University

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