
Elmi Osman
Customer Service / Support
About Elmi Osman:
I am a well-disciplined individual who is positively driven by my passion to work within scaled operations to reduce bad experiences for clients. I am hardworking business management graduate with leadership, organizational and client service skills where I can positively apply my skills and knowledge to improve overall oparation support experience.
Experience
As a social media moderator we focus specifically on reported social media content. I investigate reported posts, comments & groups to see whether they meet client policies and guidelines.
Key Results:
I have protected social media users by removing about 50,000 toxic content from platforms.
Deeply understood clients policies and took the appropriate decision based on them.
I had meet my KPI through out as a reviewer.
Education
Bachelor in Business Administration
St. Lawrence University
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