Elizabeth Njoki Kihu
Customer Service / Support
Services offered
Am a freelancer in so many things, I also work as a team leader in an insurance company
Experience
Call Center Team Leader
- Led a team of call center representatives, providing guidance, training, and support to ensure high-quality service delivery.
- Monitored team performance, conducting regular coaching sessions and performance evaluations.
- Implemented process improvements to optimize call handling efficiency and increase customer satisfaction.
- Collaborated with management to develop strategies for achieving service level targets and operational goals.
Education
Diploma in supervision Online (Alison )
Professionals who compete with Elizabeth Njoki
winfred mbila
receptionist
Restaurants / Food Service
Professionals in the same Customer Service / Support sector as Elizabeth Njoki Kihu
Peninah Gitonga
Good in leading sales.
Customer Service / Support
Franklin Muriru
Algo trader, Developer
Customer Service / Support
Professionals from different sectors near Nairobi, Nairobi Area
Velma Muganzi
Assistant ,receptionist, waitress, shop attendant,
Administrative
Jackie Njeri
Digital Marketing Professional, Digital Strategist
Marketing / Advertising / Public Relations
Other users who are called Elizabeth Njoki
Jobs near Nairobi, Nairobi Area
-
We are looking for an enthusiastic Web Solutions Client Relations Manager to join our team. · You will be responsible for: · ...
Nairobi, Kenya1 week ago
-
We are seeking a Front-End WordPress Developer to join our fully remote team. · Lead development and upkeep of WordPress websites aligned with client needs. · Customize front-end components to enhance user engagement and interface responsiveness. · Implement and tailor Metronic d ...
Nairobi, Nairobi County, Kenya5 days ago
-
Work as an AI Data Specialist at Execo in Nairobi. This position can be done remotely. · As an AI Data Specialist, your responsibilities will include: · Image & Video Annotation: Ensuring high-quality data for AI training. · Software Development: Collaborating on web development ...
Nairobi4 weeks ago