Elizabeth Njoki Kihu
Customer Service / Support
Services offered
Am a freelancer in so many things, I also work as a team leader in an insurance company
Experience
Call Center Team Leader
- Led a team of call center representatives, providing guidance, training, and support to ensure high-quality service delivery.
- Monitored team performance, conducting regular coaching sessions and performance evaluations.
- Implemented process improvements to optimize call handling efficiency and increase customer satisfaction.
- Collaborated with management to develop strategies for achieving service level targets and operational goals.
Education
Diploma in supervision Online (Alison )
Professionals who compete with Elizabeth Njoki
Professionals in the same Customer Service / Support sector as Elizabeth Njoki Kihu
elizabeth ngigi
I do cleaning eg. moping swiping.. vacuuming.
Customer Service / Support
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Elizabeth Njoki
Elizabeth. Wangira
Industrial Chemist, maintenance technician
Manufacturing / Mechanical
Jobs near Nairobi, Nairobi Area
-
This is a part-time remote position for a Web Developer responsible for designing coding and maintaining responsive web platforms. · Designing coding and maintaining responsive web platforms. · Collaborating with team members to improve website functionality and user experience. ...
Nairobi County1 month ago
-
We are seeking a passionate and highly driven Software Developer who will ensure delivery of a complete end to end digital platform to deliver best customer experience. · ...
Nairobi1 week ago
-
As a Full Stack Web Developer at Sohn And Sol Technologies Limited , you will be a versatile software engineer tasked with building and maintaining complete web applications. · ...
Nairobi1 month ago