Elizabeth Muthoka
Services provided: Training - Project Management Services , Customer Service & Account Management , Other Customer Experience & Tech Support , Typists , Internet Researchers , Web Research & Posting
About Elizabeth Muthoka:
Recently graduated with a Bachelor of Science Degree in Pure and Applied Sciences. Business
Process Outsourcing (BPO) expert with more than eight years' of experience as a data processor,
annotator, web researcher, reviewer, trainer, and coordinator. In the interim, I am working on a
Web Research project (Inplay) focusing on training, reporting, allocation of work, and quality
analysis of altered providers in different counties.
Experience
Key Milestones
● Led final data validation for 5 successful projects with exemplary client feedback.
● Performed web research tasks in 2 projects while maintaining 99.95% accuracy for 3 years.
● Successfully trained 30 associates in Drivewright Tyrefit and Inplay Web Research
Projects.
● Efficaciously led a team of 20 associates with excellent performance in close to 5 projects.
Education
Bachelor of Science
Mathematics and Chemistry Major
Botany Monir
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