
Elisha Otieno
Customer Service / Support
About Elisha Otieno:
Leveraging a background in real estate management, automotive sales, and client relationship building to deliver precise, organized, and compliant data solutions.
My Key Transferable Skills:
- Streamlined client transaction records for sales, reducing retrieval time by 30% through systematic categorization
- Audited property contracts/month to align data entries with tenancy laws and financial regulations
- Generated error-free reports for management decision-making inventory databases
- Cut data reconciliation time by implementing cross-check templates
- Trained team members on centralized data entry protocols to minimize duplicate records
- My front line experience in transactional industries ensures I understand both the operational urgency behind accurate data and the strategic value of clean records – whether tracking property maintenance histories or automotive sales trends.
Experience
Dual-Industry Sales Specialist | Automotive & Real Estate | 2022–2025
3-year track record in high-value sales across automotive and residential real estate
Consistently ranked in top 15% of sales teams through consultative selling techniques
Developed expertise in luxury asset presentation & client negotiation psychology
Auto Yard Sales Achievements
Closed 100+ vehicle sales through needs-based qualification process.
Trained junior staff members in CRM pipeline management (Salesforce Automotive)
Real Estate Sales Highlights
Reduced vacancy periods through targeted digital marketing campaigns.
Structured rent-to-own agreements for first-time home buyer clients.
Negotiation skills.
Client life cycle management (acquisition to retention).
Market trend analysis & inventory optimization.
Education
Bachelor Of Science in Real Estate Management
[MOUNT KENYA UNIVERSITY] [Graduation Year 2025]
Data-Related Competencies:
1. Property Database Management Systems.
2. Regulatory Compliance Frameworks
- General Data Protection Regulation-trained through tenancy agreement modules
- ADA compliance documentation processes for commercial properties
- Created audit-ready digital filing systems for 50+ case study properties
3.Spatial Data Analysis
- ArcGIS training for demographic mapping (population density/income brackets)
- Site selection analytics using heat map visualization tools
- Square footage optimization algorithms course project
4. Transaction Documentation
Standardized purchase agreement data entry protocols
Title deed registry cross-referencing techniques
Real Estate CRM Systems, MRI Software, App Folio
Data Visualization, Tableau (Property Performance Dashboards)