Dorothy Awuor

APPLICATION FOR THE
I am an astute professional in the finance with five solid years experience, three of which are in sales and business development. I'm well articulate and possess both quality verbal and written communication skills. I am an avid negotiator and thrive at fostering new client relationships to grow the portfolio while at the same time maintaining good professional relations with the existing clients to ensure they are satisfied through exemplary service delivery. 

ACORN HOLDINGS.

Apr, 2022 – To-date

Direct Sales Executive 

Roles.

Identify opportunity through systematic Prospecting, 
visiting and onboarding of new potential customers.
• Maintaining relationship with clients by providing support, 
information and guidance pertaining to product and services
• Achieving sales targets within the set period. (Daily, 
Weekly and Monthly).
• Handling customer issues and complaints pertaining to 
allocated products and maintain professionalism as guided 
by the organization’s policies.
• Recommending to the Business Development Team any 
business development opportunity for follow.

2 . ECONOME LIMITED.

Jan, 2021 – Mar, 2022

Group sales Coordinator.

Roles.

Coordinate sales team by managing Schedules.
• Ensure adequacy of sales related equipment.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and
propose improvement
• Sell the Company’s Products to groups.

3 .KENYA WOMEN MICROFINANCE        BANK.

Dec, 2016 – Jul, 2018

Bank Teller.

Roles.

Process standard teller transactions for customers including
servicing client accounts.
• Accepting loan repayments
• Cashing cheques
• Balancing cash drawers
• Balancing Automated Teller Machines
• Cash handling and cashing up large amounts of money
• Process 150+ transactions per day with extreme attention
to detail
• Cross selling bank services and products.

4. KENYA WOMEN MICROFINANCE BANK.

Jun, 2015 – Nov, 2016

Customer Service Officer.

Roles.

Organize customer transaction receipts on a daily basis
so that they can be properly filed in a timely manner.
• Respond to customer account inquiries totalling to 130+
weekly accounts.
• I increased my customer accounts by 30%
• Initiated and opened new accounts.
• Ordered and activated ATM and debit cards
• Managed customer enquiries and complaints.
• Received inbound calls from clients and other stakeholders. 

5. KENYA WOMEN MICROFINANCE BANK.

Aug, 2013 –May, 2015

Business Development Officer.

Roles.

Processing both individual and group loans
• Bringing new clients on board
• Arrears management
• Conduct customer field visits to assess their businesses
• Facilitate client group trainings

ELDORET POLYTECHNIC.

2011

Diploma in Business Administration.( Pass)

Mawego Girls Secondary School.

2008

Kenya Certificate of Secondary Education (c plain)