Doreen Kichari

My name's are Doreen Kichari.A holder of certificate in Air Travel.Having worked in different firm as a customer service officer,I do believe I have acquired enough skills that will make me be best choice in joining your organization.If given a chance,I can demonstrate my skills.

I am a perfectionist,I like to be sure that everything is just right and pay attention to details.Iam highly organized, productive as possible on the job.

My years working in in customer relations has taught me a great deal about dealing with customers.Iam keen to utilize my passion to excellence customer service in providing the best as possible experience for your clients 

2006-2007:World Bank.Operational officer.

Supervising hospitality, director's personal assistant, planning and organizing directors itinerary

2009-University of Nairobi.Customer relation officer.

Handling and resolving customer complaints.Event management within the university, monitoring sales, balancing cash flows and making bank deposit.Communicating with customers by phone,email letter and face to face

2010-2011 Fk Restaurant.Restaurant manager.

Supervising staff, banking, Attending to customers, organizing events.

2012-2013 Front office Sunrise hotel.

Booking of rooms, making reservations, attending to customers, banking, Maintaining cleanliness

2013-2014 Front office upper hill Thermorest Limited.

Sales and marketing, Attending to customers, listening and solving customers problems, listening to customers views and ideas

2014-2015 Assistant manager Citywalk Limited

Supervising staff members, organizing functions in the work place, checking daily sales, cashiering and banking, communicating to customers

2016-2023 Manix limited Assistant manager

Stock take,checking daily sales, cashiering and banking, supervising staff members communicating to customers and solving their problems 

1991-1998 Akala Primary School

1999-2002-Bishop Linus Okok Oriang High 

2005-2006-Air Related Studies Center

2006-2007 Graffins College