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Dorcas Wairimu

Dorcas Wairimu

front office manager

Customer Service / Support

Juja

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About Dorcas Wairimu:

I have eight years in the hospitality industry.

Front office, reservations, cashiering , guest relations and call center.

I have the following skills:customer service, leadership and teamwork ,Problem-solving decision-making skills , Organizational and time management skills.

I can operate manual system, opera version 6.0 , Fidelio and hotel wise.

I also speak and write mandarin Chinese.

 

Experience

2013-2015- Utalii hotel 

designation attachment/ school practicals

2015 Feb - April baobab beach resort and spa

Designation: attachment

2015 June - 2016jan Decasa hotel 

Designation : front office cashier

2016-2020 Masai Mara Sopa Lodge

Designation: Head receptionist/Cashier

2020 to date Magna Hotel and suites

Designation: Front office supervisor 

 

Education

2019 April – Date – Studying Bachelor of Hotels and Hospitality Management at Kenya Utalii College

2009 to 2012 – studied at Our Lady of Fatima Kiriko Girls 

2004 to 2007 – Studied at St. Agnes Girls Primary School .

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