Diana Ndosi
Customer Service / Support
About Diana Ndosi:
I am a highly innovative, motivated, hardworking, and goal-oriented professional with more than 5 years of experience in sales administration, social media, and digital marketing. I have excellent interpersonal and communication skills, thus being able to relate well with others. The competencies I have gained over the years include but are not limited to; sales copywriting on eBay, e-commerce account management, responding to customer messages, returns/claims, maintaining files and records of the organization, and problem-solving, among other essential skills. Moreover, I possess a competitive spirit alongside a strong desire to exceed goals and maximize opportunities.
Experience
August 2017 to February 2022
Sales /Office Admin • TLZ Technologies LLC
March 2016 to May 2017
Financial Advisor • Britam Insurance Company
May 2015 to December 2015
Warehouse Manager/Cashier • Spears Supermarket
Education
April 2021 to April 2023 [Kenya Institute of Management] • Diploma in Project Management
June 2022 to June 2022 [Alison Online College] • Digital Certificate in Customer Service Skills
July 2022 to July 2022 [Alison Online College] • Digital Certificate in Dropshipping - Bootstrapping a New Online Business
April 2013 to May 2013 [Mawingu Computer College] • Certificate in Computer Packages
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