
Diana Mwikali
Customer Service / Support
Services offered
StreamlinedremotedataentrytrainingsessionsforneemployeesviaTeamViewe,
Experience
· Implemented new data entry protocol using Microsoft Excel reducing data processing times by eight hours per month.
· Systematized customer information management using Google Sheets, leading to a 13% increase in data retrieval efficiency.
· Automated repetitive document handling tasks with Form stack, $2,494annual man-hour costs
Stream lined remote data entry training. Sessions for new employees via Team Viewer
Education
Certificate in data science and analytics
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