DERICK KAKAI

March 2021- 2022 Aug: Waiter –Radisson Blu Hotel Nairobi.

Responsibilities. 

● Take order and deliver orders in a timely manner to a multitude of customers. 

● Collect cash and coupons from customers and welcoming them to the restaurant 

● Promote food/drinks products and distribute promotional materials. 

● Document and keep record of information on pickups and deliveries 

● taking the customers to a table of preference serve all customers to their maximum satisfaction. 

● Train new employees and take charge during busy hours. 

● Maintain a clean work environment to adhere to sanitation standards. 

● Regulate food/drinks going in and out of the kitchen to ensure they are thoroughly cooked and well garnished to the required temperature 

● Provide customer service by imputing customer orders, processing credit and cash transactions, responding to questions and concerns. 

● Ensuring good customer service and customer satisfaction and stock taking every morning and after the shift 

● thanking guest and welcoming them again for a next visit

Sep 2019- Feb 2021: Service Man –Radisson Blu Hotel. Nairobi 

Responsibilities 

● Maintain a clean work environment to adhere to sanitation standards. 

● arranging the tables and setting up for events. 

● Regulate food/drinks going in and out of the kitchen to ensure they are thoroughly cooked and well garnished to the required temperature. 

● Provide customer service by imputing customer orders, processing credit and cash transactions, responding to questions and concerns. 

● Ensuring good customer service and customer satisfaction and stock taking every morning and after the shift. 

● thanking guest and welcoming them again for a next visit. 

College of insurance -ICDL •

 ° International Computer Driving License.

▪ Friends School Shanderema Boys High school –KCSE

 °Kenya Certificate of Secondary Education.