Daniel Mboya

Underwriting, Coding (Java/Kotlin, Python)

Insurance

Machakos

Services offered

I am a dedicated, honest and hard working individual. I have worked in Insurance for the past 3+ years where I gained skills in Underwriting, Intimation and Customer Service . I also have 2+ years of experience in Creative Writing, Copywriting and 4years as a Java/Kotlin Android App Developer. I am conversant with AGILE & SCRUM. I also taught myself how to edit videos during the Covid 19 period.

Android app development

Underwriting

Copywriting

Customer service

Creative writing

Approximate rate: USD$ 20 per hour

Experience

OCT - 2020

FEB - 2024

DIRECTLINE ASSURANCE Ltd. Legal & Claims Department

As the appointed team lead within my department, I spearheaded a transformative initiative aimed at modernizing our workflow & serving internal customers qualitatively & quantitatively. Recognizing the inefficiencies inherent in traditional paper-based systems, I orchestrated the seamless transition towards a paperless environment for handling claims and legal documents & improving operational efficiency.

SEP - 2017

DEC - 2017

MINISTRY OF DEVOLUTION AND SPECIAL PROGRAMS

Attachee –Customer Service

Streamlined front desk operations: Increased efficiency in managing visitor flow, appointment bookings, and scheduling, resulting in improved wait times and overall visitor experience.
Ensured data accuracy and record integrity: Maintained meticulous records through proficient administrative duties, minimizing errors and improving data reliability for informed decision-making.
Enhanced departmental productivity: Acted as a key support for departmental staff by troubleshooting operational issues efficiently, minimizing disruptions and maximizing productivity.

SEP - 2015

DEC - 2015

KENYA NATIONAL BUREAU OF STATISTICS.

Attachee – IT Department

Boosted departmental IT uptime: Promptly troubleshot internet connections and printer errors, minimizing downtime and ensuring smooth workflow.
Optimized computer performance: Ensured optimal computer performance by installing and updating software and hardware components, such as RAM and antivirus.
Elevated meeting presentations: Seamlessly connected projectors and teleprompters during departmental meetings, enhancing presentation effectiveness and audience engagement.