Cyrilla Osilu

Highly skilled administrative assistant with 5 years of experience providing top-notch support to senior executives, managers, and teams in fast-paced environments. Proven track record of delivering high-quality results, improving processes, and contributing to the success of organizations. Key accomplishments include:

• Providing seamless administrative support to senior executives, including calendar management, travel coordination, and email management
• Developing and implementing effective filing systems, both physical and digital, to ensure accurate and up-to-date records
• Analyzing data, preparing reports, and presenting findings to inform business decisions
• Coordinating projects, managing multiple tasks, and prioritizing deadlines to ensure timely completion
• Building solid relationships with colleagues, clients, and stakeholders through excellent communication and interpersonal skills

• Degree in Hospitality Management, Kenyatta University; Class of 2019
  • Coursework included: Hotel Operations, Food and Beverage Management, Event Planning, Marketing, and Customer Service.
  • Developed strong skills in customer service, communication, and problem-solving, with a focus on providing exceptional guest experiences.
  • Gained knowledge of hospitality industry principles, including front-of-house and back-of-house operations, revenue management, and team leadership.