Cynthia Waichanguru
Technology / Internet
About Cynthia Waichanguru:
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Experience
Assist with help desk calls, scheduling, and tickets management Follow up on user requests and ensure timely resolution Basic end-user support on technical issues covering Mac/PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android) and network connectivity Under IT staff guidance, create accounts and configure end-user computer systems Other duties as may be assigned for exposure to modern ICT systems
Education
BACHELOR OF SCIENCE IN APPLIED COMPUTER TECHNOLOGY •SEP 2023 • USIU - AFRICA I did a concentration on Forensic Information Technology & Cybercrime
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