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Thika
Cynthia Nyambeki

Cynthia Nyambeki

Customer service representative

Customer Service / Support

Thika, Nairobi Area

Social


About Cynthia Nyambeki:

I'm a Customer service professional with a demonstrated commitment to providing incredible service for the past 3 years. With the ability to pick over 100 calls daily. Strong communication skills that allow me to listen to a customer’s problem and suggest acceptable solutions. Quick and thorough decision maker with the ability to resolve customer concerns while keeping everyone satisfied. Ensuring client retention and growth, thereby 
boosting sales. Dedication to keeping my skills and knowledge up to speed by learning new computer software, working with innovative customer service approaches and being part of a team of knowledgeable colleagues.

Experience

I'm a Customer service professional with a demonstrated commitment to providing incredible service for the past 3 years. With the ability to pick over 100 calls daily. Strong communication skills that allow me to listen to a customer’s problem and suggest acceptable solutions. Quick and thorough decision maker with the ability to resolve customer concerns while keeping everyone satisfied. Ensuring client retention and growth, thereby 
boosting sales. Dedication to keeping my skills and knowledge up to speed by learning new computer software, working with innovative customer service approaches and being part of a team of knowledgeable colleagues.

Education

Diploma in Public relations

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