
Cynthia Malo
Customer Service / Support
About Cynthia Malo:
I am passionate in customer service relation,currentl a diplom holder in Publi relation and am undertakin a degre in Counsellin an psycholog . I am experience in custome servic for 5years.
Experience
Interpersonal and communication skills gained through customer support & interactions with different teams.
2. Product and services knowledge gained through continuous learning of various services and products provided to customers.
3. Problem solving skills.
4. Leadership skills gained through collaboration with different teams, both external and internal.
5. Ability to contribute to the overall organization goals through supporting both external and internal customers.
Education
Public relations:I was able to gain skills on how to relate with differen individual and differen groups of people during different circumstance .
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Jobs near Embakasi, Nairobi Area
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We are looking for a Customer Care Representative – Activations to deliver exceptional onboarding support for new M-KOPA Mobility customers. This is a process-driven role where you'll guide customers through every step of their activation journey — verifying documents, capturing ...
Nairobi, Nairobi County1 week ago
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We are looking for a Customer Care Representative – Activations to deliver exceptional onboarding support for new M-KOPA Mobility customers. This is a process-driven role where you'll guide customers through every step of their activation journey — verifying documents, capturing ...
Nairobi1 week ago
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We are looking for a Customer Care Representative – Payments & Chats to deliver exceptional customer support across WhatsApp and other digital channels, while also managing and optimizing payment processes for M-KOPA Mobility customers. This is a dual-function role that combines ...
Nairobi1 week ago