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Cornel Okoba

Cornel Okoba

Customer/Merchant Support Officer

Customer Service / Support

Nairobi, Nairobi Area

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About Cornel Okoba:

Cornel is an accomplished Merchant Operations Officer and Customer Success Associate with an extensive experience in e-commerce industry. Skilled at working in high pressure situations and delivering on all targets and objectives with great enthusiasm whilst building strong, long lasting professional relationships both internally and externally. 
I am a highly motivated individual who strives to deliver the best results in every area of business - a true team player who is flexible in his approach to work, both individually and as part of a team; having an excellent work ethic and positive attitude towards working life.

Experience

I have experience working in different work environments of varying teams, often in a fast paced environment. My excellent communication skills allow me to create working relationships based on trust and mutual respect. I possess relevant experience, a strong work ethic, and the hard and soft skills required to carry out the company mission. I have successfully completed these responsibilities at my previous job. For example, I successfully assisted in running and completion of a statement retrieval, Interoperability of payments and Data Minimization projects under M-Pesa. I know that I'll use this past experience to be successful in my new role.

Education

St. Paul’s University - Bachelor of Science in Business and Information Communication Technology (BBIT)
Institute of Advance Technology - Diploma in Business and Information Communication Technology (DBIT)
Institute of Advance Technology - International Computer Driving License (ICDL) 1&2

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