About Cindy Ngatia:
To be a customer centric marketer who understands the needs of both internal and external customers and pro-actively streamline the marketing needs in a busy and progressive organization, and a healthy marketing environment at large.
Experience
Marketing Associate at Doshi & Co. (Hardware) Ltd
- Reporting to the Marketing coordinator, I ensure that our brand is visible across board.
- Coming up with relevant cost effective promos to ensure there’s growth in sales.
- Liaising with the regional sales managers in order to develop marketing campaigns tailor made per region, per season.
- Working with external designers in developing a consistent brand on all our promo materials.
- Managed to walk through a rebranding journey with the organization
- Managed to develop advertisements both print and television that grew our sales by over 28%
- Coming up with training budgets with assistance from regional managers
- Monitoring and evaluation of the marketing budget while still analyzing the return on marketing investment.
- Maintaining good relations with our customers; the main distributors, stockists and most importantly the end users like welders.
- Planning of different events in the organization for both internal and external stakeholders.
- Field visits to gather more market intelligence and competition activities.
- Ensuring nill customer chun rate by ensuring their issues are addressed on time, and they receive necessary product trainings
- Preparing weekly marketing reports to marketing coordinator and commercial director.
- Monitoring customer targets against actuals per month, per quarter to ensure they qualify for rewards in our reward scheme.
- I have championed introduction and implementation of a reward scheme as an initiative from marketing department.
Education
Jan 2022 – To Date: Marketing Society of Kenya
Diploma in Marketing
Nov 2021 – To Date: Google Digital Skills for Africa
Certificate
Jan 2016 – Nov 2020: Daystar University
Bachelor Of Commerce – Marketing
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