About Charity Kyalo:
Hello and welcome to my profile! My name is Charity and a I'm a skilled Customer Service & Experience Expert, an IT Professional with expertise in providing technical business support across various industries. I am a quick learner, highly motivated and fully dedicated to the work and projects I undertake. I'm also passionate about about innovation & digital trends. Just joined Upwork and would be very excited to help you propel your business to success. Some of my key skills include:
Customer Support & Client Service
Community Management
Data Entry (Offline/Online)
Admin Support
Lead Generation
Social Media engagement
Chat, Phone & Email Support
Web Development.
Experience
Employment history
Administration and IT Officer | Maiya’s Investments Limited
July 2022 - Present
Responsibilities: o Interviewing and recruiting of new employees. o Training and adaption of new employees, Team motivation. o Notifying and scheduling client’s appointments. o Dealing with cash flow calculations and cash transactions. o Providing polite and friendly communication via calls, messages and emails. o Preparation and posting of content on social media networks.
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System Controller | Safetrac Limited Company
January 2022 - June 2022
Worked as an Intern initially and was promoted to a full-time staff offering cargo and fleet management using the Electronic Cargo Tracking Systems (ECTS) Responsibilities: o Vehicle Tracking Solutions i.e., monitoring vehicle’s movement in real time via GPS Locator o Fleet and fuel Management o Asset Tracking, Cargo and Container tracking. o Journey creation and monitoring o Interpretation of alerts and escalation of reports to clients.
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Intern | RCMRD
June 2021 - November 2021
Created my own website i.e., House chores Management System
IT Support Attaché | Regional Centre for Mapping of Resources for Development
January 2019 - March 2019
Worked as an attaché and offered IT support to students while taking charge installation and management of MIS. Responsibilities: o Mobile development using Java o Website development using HTML, CSS and JAVASCRIPT o Networking: cabling and network configuration o Hardware maintenance & troubleshooting
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Education
Education
Regional Centre Training Institute
Bachelor of Science in Information Technology
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Jobs near Karen, Nairobi Area
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Sales representative
2 months ago
Direct apply
beBee Professionals Ongata Rongai, Kenya Sales Representatives Freelance KSh25,000 - KSh50,000 per monthA private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...
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Principal Bank Resolution Officer at
1 week ago
Kenya Deposit Insurance Corporation Nairobi, Kenya Full timeKDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stab ...
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Customer support
2 months ago
Direct apply
A private international organization (NGO) in partnership with the government has created new vacancies for graduates and undergraduates within Nairobi. Our company deals with Worldwide Business Inventions. · We are looking for ambitious and goal- oriented individuals to be par ...