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Karen
Cery Akida

Cery Akida

Data Specialist | Content Moderator

Customer Service / Support

Karen, Nairobi Area

Social


About Cery Akida:

A disciplined individual who is willing to give his all and deliver quality results for the tasks assigned to him. Always eager to learn and grow.

Experience

Data Entry Specialist | Data Analyst (Nov 2021-present)

Cloudfactory: A global leader in the integration of people and technology to deliver workforce solutions for machine learning and business process optimization.

roles;

●Database creation, implementation, and upkeep

●Searching through the internet and sourcing missing data

●Data quality evaluation, data removal, and data cleansing

●Extracting insights and knowledge from data sets and spotting patterns and trends

●Providing first hand customer service via Zendesk

●Placing data together in order to extract useful information

Data Labeller/Annotator | Transcriber (Jan 2021-Nov 2021)

Remotasks: An online tasking platform that focuses on data labeling and the expansion of AI (artificial intelligence) and machine learning technologies.

Roles:

●Image annotation

●Video and 3D annotation

●Transcribing audio to text

●Text and image collection

●Labelling data

●Reviewing data to ensure quality is achieved

Senior Sales Representative (Jan 2020-Dec 2020)

Mwezi Limited: An organization that focuses on the provision of high-quality household goods such as solar home appliances, improved cook stoves, and water storage tanks, among other products, through an innovative in-house asset financing model, making household goods accessible and affordable to Kenya's rural and underserved populations

Roles;

●Maintaining company's database

●Filing daily, weekly, and monthly sales and stock report

●Selling renewable energy resources including solar panels

●Cold calling clients

●Filling and signing purchased products on a PAYE service provision

●Front desk customer service provision including answering to clients inquiries and persuading them to purchase company's products

Sales Marketer | Customer Service Provider (April 2019-Jan 2020)

BURN Company: contemporary cookstove manufacturer with vertical integration in Sub-Saharan Africa

Roles;

●Marketing products to reach variety of customers

●Answering questions about company's products

●Processing clients orders and transactions

●Delivering purchased products

●Providing aftersales service including advising on how to properly use company product and knowledge on warranty provision


 

Education

Data Science specializing on Javascript

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