beBee background
Professionals
>
Kajiado
Caroline Nyakio

Caroline Nyakio

Data entry

Customer Service / Support

Kajiado

Social

Services offered

I am a Kenyan lady working as a customer care personnel at a Safaricomwork dealer shop. I have done sales and team leadership for six years with Safaricom. 

I am an experienced assistant, I am proficient in data entry and handling office work using office applications like Google and Microsoft. I have experience in handling corporate emails as a finance secretary.

In addition to my experience and personal qualities, I have a solid education, am a timekeeper, have strong interpersonal skills, and am clients obsessed, I am a passionate team leader and can work under minimal supervision. I am incredibly enthusiastic about writing and would welcome the opportunity to contribute to your success.

 

Customer care
Administrative assistant
Sales
Team leadership
Data entry
Approximate rate: KSh 1,000 per hour

Experience

Caroline Nyakio Mukami is a proactive and dedicated professional with a Bachelor of Arts in Economics and Sociology from Kenyatta University. With a strong educational background and proficiency in English, Kiswahili, Kiembu, and Kikuyu languages, she is a versatile communicator.

  • Student Teacher at St. Mary Secondary School, responsible for Mathematics and Business Studies from May 2013 to August 2013.
  • Served as the Safaricom dealer branch manager at Samchi Telcom Limited from June to December 2017, handling various responsibilities including stock management, sales, customer care, staff training, and branch management.
  • Continued as the Safaricom dealer branch manager at Generations Electronics and Allied Limited from January 2018 to January 2022, excelling in stock management, sales, banking, promotions, and staff training.
  • Transitioned to Safaricom Customer Care at Generations Electronics and Allied Limited from January 2022 to the present, providing customer support, resolving queries, utilizing CRM knowledge, and driving sales.

Career Achievements:

  • Proficiency in CRM systems and quick adaptability to new environments.
  • Strong time and quality management skills, capable of working independently.
  • Enhanced communication, interpersonal, leadership, and supervision abilities.
  • Experience in market research, customer service, and team leadership.

Computer Proficiency:

  • Skilled in Microsoft Word, PowerPoint, Excel, and internet navigation.


 

Education

  1. Bachelor of Arts in Economics and Sociology from Kenyatta University (2013-2017).
  2. Kenya Certificate of Secondary Education from St. Martha High School (2008-2012).
  3. Kenya Certificate of Primary Education from Nthambo Primary School (1999-2007).

Throughout my academic journey, i have demonstrated a commitment to learning and excelled in my studies, culminating in a Bachelor's degree in Economics and Sociology from Kenyatta University. My educational background equipped me with a diverse skill set and a strong foundation in various subjects, enabling me to approach professional challenges with a multidisciplinary perspective.

Professionals who compete with Caroline

Professionals in the same Customer Service / Support sector as Caroline Nyakio

Professionals from different sectors near Kajiado

Other users who are called Caroline

Jobs near Kajiado

  • 2026 JSS CRE/ Kiswahili Resident Teacher (Athi River School)

    2 weeks ago

    Nova Pioneer Athi River

    Nova Pioneer Athi River is looking for a superstar Junior Secondary School (JSS) CRE/ Kiswahili Teacher willing and ready to start in February 2026. · Teach and deliver exceptional real world enquiry-based CRE/ Kiswahili lessons that align with the Kenya curriculum requirements · ...

  • 2026 JSS CRE/ Kiswahili Resident Teacher (Athi River School)

    2 weeks ago

    Nova Pioneer Athi River

    Nova Pioneer Athi River is looking for a superstar Junior Secondary School (JSS) CRE/Kiswahili Teacher willing and ready to start in February 2026. · ...

  • Digital Marketing Specialist

    5 days ago

    DAMWOTECH ENGINEERING COMPANY LTD Kitengela

    This role involves planning and executing digital marketing campaigns managing social media strategies monitoring web analytics to measure performance and optimizing content for online marketing initiatives. · Planning and executing digital marketing campaigns · Managing social m ...