beBee background
Customer Service / Support
Caroline Nyakio

Caroline Nyakio

Data entry
KSh1,000 / hour
Approximate rate


About Caroline Nyakio:

I am a Kenyan lady working as a customer care personnel at a Safaricomwork dealer shop. I have done sales and team leadership for six years with Safaricom. 

I am an experienced assistant, I am proficient in data entry and handling office work using office applications like Google and Microsoft. I have experience in handling corporate emails as a finance secretary.

In addition to my experience and personal qualities, I have a solid education, am a timekeeper, have strong interpersonal skills, and am clients obsessed, I am a passionate team leader and can work under minimal supervision. I am incredibly enthusiastic about writing and would welcome the opportunity to contribute to your success.



Caroline Nyakio Mukami is a proactive and dedicated professional with a Bachelor of Arts in Economics and Sociology from Kenyatta University. With a strong educational background and proficiency in English, Kiswahili, Kiembu, and Kikuyu languages, she is a versatile communicator.

  • Student Teacher at St. Mary Secondary School, responsible for Mathematics and Business Studies from May 2013 to August 2013.
  • Served as the Safaricom dealer branch manager at Samchi Telcom Limited from June to December 2017, handling various responsibilities including stock management, sales, customer care, staff training, and branch management.
  • Continued as the Safaricom dealer branch manager at Generations Electronics and Allied Limited from January 2018 to January 2022, excelling in stock management, sales, banking, promotions, and staff training.
  • Transitioned to Safaricom Customer Care at Generations Electronics and Allied Limited from January 2022 to the present, providing customer support, resolving queries, utilizing CRM knowledge, and driving sales.

Career Achievements:

  • Proficiency in CRM systems and quick adaptability to new environments.
  • Strong time and quality management skills, capable of working independently.
  • Enhanced communication, interpersonal, leadership, and supervision abilities.
  • Experience in market research, customer service, and team leadership.

Computer Proficiency:

  • Skilled in Microsoft Word, PowerPoint, Excel, and internet navigation.



  1. Bachelor of Arts in Economics and Sociology from Kenyatta University (2013-2017).
  2. Kenya Certificate of Secondary Education from St. Martha High School (2008-2012).
  3. Kenya Certificate of Primary Education from Nthambo Primary School (1999-2007).

Throughout my academic journey, i have demonstrated a commitment to learning and excelled in my studies, culminating in a Bachelor's degree in Economics and Sociology from Kenyatta University. My educational background equipped me with a diverse skill set and a strong foundation in various subjects, enabling me to approach professional challenges with a multidisciplinary perspective.

Professionals who compete with Caroline

Professionals offering similar services to those of Caroline Nyakio

Professionals in the same Customer Service / Support sector as Caroline Nyakio

Professionales offering Sales & Marketing services

Professionales offering General Sales services

Professionales offering Administrative Assistants services

Professionales offering Customer Relations services

Professionales offering Admin - Data Entry & Transcription Services services

Professionales offering Admin - Editors services

Professionals from different sectors near Kajiado

Other users who are called Caroline

Jobs near Kajiado

  • World Vision

    Project Manager: KOICA SEED Project

    Found in: beBee S2 KE - 6 days ago

    World Vision Kajiado, Kenya Full time

    ABOUT THE COMPANY · World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. · JOB SUMMARY · K ...

  • Equity Afia

    Clinical Nurse

    Found in: beBee S2 KE - 2 days ago

    Equity Afia Kajiado, Kenya Full time

    ABOUT THE COMPANY · We are a network of franchised medical out patient centres run by qualified and experienced doctors who have come together to provide high quality, affordable and accessible healthcare to most Kenyans. · JOB SUMMARY · Qualifications/Requirements · • Diploma in ...

  • TeacherOn

    Online Beginner Stock trading course tutor

    Found in: beBee S2 KE - 4 days ago

    TeacherOn Kitengela, Kenya Part time

    I have zero experience but I want to invest in trading so am looking for a tutor with experience to guide me in the journey · Level: Beginner · Gender Preference: Preferably female · Meeting options: · Available online - via skype etc. ...