Caroline Ndungi

Caroline is a goal oriented, enthusiastic and self-driven senior management professional with over 25 years’ experience, having grown through her career in both the private and public sector. Caroline has been in the banking industry for 17 years, of which 6years have been in branch management. She has hands-on experience in customer service, operational efficiency and compliance. She has also led teams to achieve multimillion-dollar revenue gains through achieving and exceeding of set sales targets. She has proven track record of achieving high results by implementing competitive working strategies through prudent financial management, business administration and resource management while building cohesive teams through inspirational leadership, coaching and mentoring. Caroline is an AKI award winning Financial Advisor and has learnt the skill of adaptability; working with high standards of integrity in executing her duties. She is a trained auditor, manages operational risk and ensures compliance with controls.

17 years in banking Industry, ABSA Bank. Held following roles- Senior branch Manager, Regional Sales Manager, Area Sales Manager, Branch Manager, Personal Banker, Customer Advisor, Cashier

6.8 years in Regional Branch Management at NSSF

6 years in Insurance, Financial Advisor and Team Leader

Bachelor's degree in business administration- Marketing Option

Higher Diploma in Sales Management

Certificate of Proficiency in Insurance

Centonomy in Entrepreneurship