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Carol Kamandi

Carol Kamandi

Professional customer service agent

Customer Service / Support

Nairobi, Nairobi Area

Social

About Carol Kamandi:

I am highly professional, dependable, and able to perform duties with minimal supervision. Additionally, I am a clear and effective communicator and work well individually as well as part of a team. My nature is one of patience, responsibility, a positive thinker and dependable.

Experience

WORK EXPERIENCE
2021 to Today :MONKEY ADVENTURES TOURS AND TRAVEL AGENCY Sales Operations Executive and Itinerary Planner
• Replying to client s queries through WhatsApp, Facebook, on Calls and Emails
• Planning tours for clients
• Taking care of ground work operations
• Making Bookings
2021: KENYA AIRWAYS PPLC-JKIA Customer Service Agent
• Checking-in of passengers
• Boarding and receiving of passengers
• Karibu team
• On boarding and off boarding of passengers
• Manifesting
• Worldtracer
• Transfer/service desk
• Lounge Services
2020: PEB LIMITED
• Accountant
• Monitoring staff

• Record keeping
• Packaging of products
2017-2018: MINI-SUPERMARKET Supervisor
• Monitoring staff
• Dealing with the finances
• Ensuring good customer service to our customers

Education

Kenya Airways Pride Center
  Airline Passenger Services
• Passenger Handling
• Communication Skills
• Altea Reservations
• Altea DCM
 

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