Bruse Okumu

I am a Supply Chain professional with in-depth knowledge of calculating total supply chain costs and procurement principles, practices, and procedures. I seek to maintain full-time position at an organization that offers professional challenges. I am a hardworking and  passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals

1. Supply Chain Intern, 2022 May - October 
   MINISTRY OF LANDS AND PHYSICAL PLANNING
   
   Key Responsibilities
   • Receiving and issuing items from the stores.
   • Streamlined office operations using automation, oversaw client communications, 
   managed record tracking and data communication activities.
   • Supported senior company leaders by delivering reports outlining performance to 
   drive process improvements.
   • Recommended purchasing goods, supplies and services to meet supply chain goals.
   • Reorganized supplies and increased productivity.
   • Analysed and managed inventory levels to maximize order fill rates and inventory 
   turns.
   • Built long-term relationships due to prompt and courteous service.
   • Processed sales orders and handled administrative functions like bookkeeping, 
   purchasing, tracking and credit applications.
2. Mpesa Agent, August 2021 - May 2022
   DEMHARFI COMMUNICATIONS LTD.
   An Mpesa agent at Demharfi Communications Ltd.
   Key Responsibilities
   • Processed customer transactions promptly, minimizing wait times.
   • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
   • Established rapport with new clients to increase satisfaction and loyalty.
   • Counted and verified deposits and withdrawals made by customers.
   • Maintained friendly and professional customer interactions.
   • Improved operations through consistent hard work and dedication.
   • Used critical thinking to break down problems, evaluate solutions and make decisions.
   • Completed highly accurate, high-volume money counts via both manual and machine driven approaches.
3. Plumbing Apprentice 2021, January – May
   HARRYTECH PLUMBING AND BOREHOLE LTD.
   Key Responsibilities
   • Did plumbing at three different homes in Kitengela, the activities included routing of the water pipes, fixtures (sinks, toilets, bathtubs, and showers), and appliances that route water from supply to disposal
   • Measured, threaded and cut materials to correct angles.
   • Planned pipe system layout, installation and repair according to specifications.
   • Cut openings in structures to accommodate pipes and pipe fittings.
   • Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
   • Listened to instructions from the supervisor plumber, gaining valuable onsite job training.
   • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
   • Cut and drilled holes in walls to permit passage of pipes.
   • Inspected and testing pipe systems to verify safety and reliability.
   • Kept detailed job records in order maintain up-to-date filing system.
4. Site Supervisor, 2020 October – December
   HOUSE CONSTRUCTION (KITENGELA)
   I was a supervisor at Ochieng’s residence in Kitengela, within that I headed most of the operations one of them being a storekeeper, I also aided in plumbing works and installation of Gypsum and associated electrical parts.
5. Key Responsibilities
   • Developed work schedules for team members to maximize shift coverage.
   • Initiated onsite safety program and properly trained team members to decrease injuries.
   • Supervised material usage and contractor man-hours to keep projects in line with 
   budgetary restrictions.
   • Provided onsite training to help develop employee skills.
   • Worked with personnel and managers to meet strict timelines.
   • Oversaw personnel safety and efforts at work site.
   • Resolved issues among team members to keep employees on task.
   • Prioritized and delegated workload based on available materials.
   • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
   • Enhanced communication between construction management and personnel to facilitate smooth project completion.
   • Implemented best practices and safe operating procedure.
6. Customer Care 2020, May – September
   WAO VENTURES
   Key Responsibilities
   • Coordinated timely responses to online customer communication and researched complex issues.
   • Evaluated interactions between associates and customers to assess personnel performance.
   • Kept accurate records of all customer interactions and transactions.
   • Provided customers with updates and periodic statements on service developments and changes in trends.
   • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
   • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
   • Communicated with customers to identify needs and expectations.
   • Followed up with customers about resolved issues to maintain high standards of customer service.

1. Bachelor’s Degree 2019 - 2023
   JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY (JKUAT).
   • Final year student Bachelor of Science in Supply Chain Management.
    
2. Kenya Certificate of Secondary Education 2015 -2018
   ORANDO SECONDARY SCHOOL
   • Attained B- (59 Pts)
    
3. Kenya certificate of primary Education (KCPE)
   ST MICHEAL'S PRIMARY SCHOOL