
Brian Wambugu
Tourism / Travel / Hospitality
About Brian Wambugu:
l am a dynamic and determined
barista with 7 months of
experience at Nas Airport
Service, adept at delivering
exceptional customer
service and crafting
high-quality beverages.
Seeking to leverage my
expertise in a fast-paced
environment to contribute
to a cultured coffee shop.
Experience
Nas Airport Services,Nairobi, Kenya.
Barista/Cashier
February 2024 - April 2024
Roles and Responsibilities
• Operating coffee machines
and equipment to prepare
drinks according to
customer preferences.
• Preparing and serving food
items such as pastries,
sandwiches, and snacks.
• Processing payments,
handling cash, and
operating the cash register
or POS system.
• Restocking supplies, such
as coffee beans, milk, and
disposable cups.
• Collaborating with other
staff members to to ensure
smooth operations and
customer satisfaction
• Mixing and serving
alcoholic and non-alcoholic
beverages according to
recipes or customer
preferences.
• Keeping track of inventory
and notifying management
when supplies are running
low.
Nas Airport Services,Nairobi, Kenya.
Barista Inter
October 2023 - January 2024
Roles and Responsibilities
- Gained hands-on experience in all aspects of coffee preparation, including espresso extraction, milk steaming, and latte art.
- Provided excellent customer service to travelers, ensuring a positive and memorable experience for each guest.
- Collaborated with team members to maintain cleanliness and organization in a fast-paced airport environment.
- Assisted with inventory management, including restocking supplies and monitoring product freshness.
- Received commendations from supervisors for my attention to detail and ability to handle high-volume orders efficiently.
BaristaPro Kenya, Nairobi, Kenya
Barista
August 2023 - September 2023
Roles and responsibilities
• Prepared and served a variety of coffee and espresso-based drinks, to meet customer preferences and expectations.
• Maintained cleanliness and organization of the coffee bar area, ensuring a hygienic and aesthetically pleasing environment.
• Interacted with customers in a friendly and welcoming manner, taking and fulfilling orders with accuracy and efficiency.
• Operated coffee machines, grinders and other equipment to brew and serve coffee according to established standards.
• Assisted in managing inventory and restocking supplies as needed.
• Collaborated with team members to ensure a smooth workflow during peak hours.
Education
CERTIFICATION
. Aug – Sep 2023
• Certificate of Completion In professional Barista Skills.
BaristaPro Nairobi, Kenya.
EDUCATION
Rungiri Secondary School Kikuyu, Kiambu Kenya Certificate of Secondary Education Feb 2012 - Nov 2015 • Mean Grade: C+
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