Blasio Mulongo

I am an experienced IT specialist with a strong background in programming, network administration, and system analysis. I am passionate about technology and enjoy solving complex technical problems. My ability to work collaboratively with others and my attention to detail are my key strengths. As an IT specialist, I have extensive experience in developing and implementing custom software applications, managing databases, and designing and maintaining network infrastructure. I possess excellent programming skills in languages such as Python, Java, and C++, and I have a strong understanding of database management systems such as Oracle and MySQL. In addition to my technical skills, I am a skilled communicator and am able to translate complex technical concepts into easily understandable terms. I am comfortable working with stakeholders at all levels of an organization and am able to work effectively both independently and as part of a team. Overall, my passion for technology, technical expertise, and communication skills make me a strong candidate for any IT specialist role

Universities Fund Board Position: ICT Authority Intern Period: December, 2022 – Date Duties and Responsibilities  Assisting in the development and maintenance of software applications and systems.  Providing technical support to users and troubleshooting problems.  Installing and configuring hardware and software.  Participating in testing and quality assurance of ICT systems and applications.  Creating and maintaining documentation for ICT systems and applications.  Collaborating with team members on projects and tasks.  Keeping up to date with new and emerging technologies and trends in the ICT field.  Adhering to organizational policies and procedures related to information security and data protection.  Providing excellent customer service to internal and external stakeholders.  Undertaking any other duties as assigned by supervisors. Kenya National Examination Council Position: Data Capturer Period: 2 nd - 20th January , 2023 Duties and Responsibilities  Capturing accurate data from exam scripts into a computerized system.  Verifying and validating data captured to ensure accuracy and completeness.  Sorting and organizing exam scripts and data for processing.  Preparing data reports and summaries as required by management.  Collaborating with other team members to ensure timely and accurate processing of data.  Maintaining confidentiality and integrity of exam data and results.  Adhering to established policies and procedures related to data management and security.  Conducting regular data quality checks and audits to ensure data accuracy and completeness.  Participating in training and capacity building activities to improve data capturing and management skills.  Undertaking any other duties as assigned by supervisors. Independent Electoral and Boundaries Commission Position: Deputy Presiding Officer Period: 2 nd - 9th of August 2022 Duties and Responsibilities  Assisting the Presiding Officer in managing the polling station on election day.  Ensuring that the voting process is conducted in a fair, transparent, and impartial manner.  Setting up the polling station and ensuring that all required materials and equipment are available and in good condition.  Checking and verifying voter identification documents and eligibility to vote.  Issuing ballot papers and ensuring that they are properly marked and deposited in the ballot box.  Assisting voters with disabilities or special needs to exercise their voting rights.  Maintaining order and discipline at the polling station and ensuring that all rules and regulations are followed.  Managing the queue of voters and ensuring that voting is conducted in an efficient and timely manner.  Recording and reporting any incidents or irregularities that occur during the voting process.  Assisting with the counting and tallying of votes at the end of the day. Receivables Management Services Position: IT Support and Collector Period: Jul 2022- Dec 2022 Duties and Responsibilities  Resolving customer complaints and concerns, and providing information on payment options and other related issues.  Training new call center staff on technical procedures, data management, and collections practices..  Keeping accurate records of all collections activities, including notes on customer interactions and any agreements made.  Making phone calls, sending emails, or using other forms of communication to collect payments or resolve issues. Tracking payments, creating reports, updating customer information, and ensuring that all data is accurate and up to date.  Troubleshooting software and hardware issues, ensuring that all computer systems are up to date and functioning properly, and resolving any network connectivity issues. Kenya Power And Lighting Company Position: ICT Attachee Period: April 2021- Sep 2021 Duties and Responsibilities  Assisting in the development and maintenance of software applications and systems.  Providing technical support to users and troubleshooting problems.  Installing and configuring hardware and software.  Participating in testing and quality assurance of ICT systems and applications.  Creating and maintaining documentation for ICT systems and applications.  Collaborating with team members on projects and tasks.  Keeping up to date with new and emerging technologies and trends in the ICT field.  Adhering to organizational policies and procedures related to information security and data protection.  Providing excellent customer service to internal and external stakeholders.  Undertaking any other duties as assigned by supervisors.

EDUCATION AND TRAINING 

April 2017– Sep 2022 University Of Embu BSC Computer Science 

Feb 2013 – Dec 2016 Alliance High School KCSE Certificate