Bernard Mufuon

I am an ICT professional with a diploma in Information Technology, specializing in computer systems, networking, and technical support. I have hands-on experience in troubleshooting hardware and software issues, managing IT infrastructure, and providing user support to ensure smooth operations. I am passionate about leveraging technology to improve efficiency and solve everyday challenges. My career goal is to grow into advanced roles in systems administration and IT project management, while continuously learning emerging technologies to stay relevant in the digital space.

I have practical experience in ICT support, focusing on computer systems, networking, and user assistance. My background includes troubleshooting hardware and software issues, installing and configuring systems, and maintaining IT infrastructure to ensure smooth operations. I have supported teams by resolving technical challenges quickly and efficiently, and I am skilled in working with both Windows and Linux environments. My experience has strengthened my problem-solving abilities and my commitment to delivering reliable IT solutions that improve productivity.

I hold a Diploma in Information and Communication Technology from Thika Institute of Business Studies (TIBS). My coursework and training provided a strong foundation in computer systems, networking, database management, and IT support. Through both academic projects and industrial attachment, I developed practical skills in troubleshooting, system administration, and user support, preparing me to contribute effectively to ICT roles in dynamic environments.