Bernaddette Wangui

I am a dedicated and detail-oriented individual with experience in booking and coordinating both domestic and international travel. I have worked in fast paced environments where accuracy, customer service and time management were essential. Skilled in using systems like SAP Concur and Microsoft Office, I am confident in handling travel arrangements, documentation and client communication. I enjoy helping people plan smooth, safe, and enjoyable trips, and I am passionate about delivering reliable services that meets both corporate and individual travel needs.

I have a solid background in administrative and travel coordination roles, with hands-on experience in managing booking, travel logistics and document tracking. While working at Garda World, I supported high volume travel operations using systems like SAP Concur, ensuring compliance with company policies and efficient scheduling. I'm skilled in Microsoft Office, calendar management and client communication with a strong focus on accuracy, confidentiality and timely service. My experience also includes supporting senior staff, handling sensitive information, and working in fast paced multinational environments.

I hold a Diploma in Tours and Travel, which provided me with strong foundation in travel operations, itinerary planning, customer service and destination knowledge. In addition, I completed the IATA Foundation level in Travel and Tourism Diploma, a globally recognized certification that enhanced my understanding of airline ticketing, travel documentation, global distribution systems and international travel procedures.