BENARD MUSYIMI

• Communication Skills: Excellent communicator who effectively conveys information both verbally and in writing. I am also a keen listener and gives prompt feedback. 
• Set up and Maintenance: I can set up and maintain software and hardware, which involves the ability to connect different peripherals so that they work seamlessly with each other. Ability to install software programs or drivers, set up networks of computers or printers, or set up routers for wireless connections.
• Network Administration: Knowledgeable and skilled in server configuration, installation, troubleshooting, investigating internet and other reported service issues and providing appropriate solution within the scope of service level agreement.
• Software and hardware expertise: I have the knowledge of which types of software programs are compatible with certain types of hardware, being aware of RAM and hard-drive space requirements, as well as how to install and upgrade the programs.
• Flexibility: Capacity to fit into most environments, maintain calm under pressure and can adapt well to changes in the work place. 
• Teamwork: Possess strong commitment to team dynamics with the ability to contribute expertise and follow any directives at appropriate times.

Decision Making and Problem Solving Skills: I am able to make timely, well considered and logical decisions on problem situations that may arise so as to find appropriate and workable solutions

SPECIALIZED TECHNOLOGY(STL) 3RD FEB 2022 TO DATE :POSITION ICT ADMINISTRATION RESPONSIBILITIES • 

Maintain and troubleshoot all network and computer related issues; 

• Integrate security, physical control solutions for all confidential data and systems;

 • Monitor performance and manage parameters to provide fast responses to frontend users;

 • Integrate and configure computer networking for best performance; 

• Troubleshoot and repair of hardware, operating systems and applications

• Monitor and maintain computer systems and networks; 

• Identify security gaps and provide relevant solutions in consultation with the Operations manager;

TELKOM KENYA

 NOV 2017 TO 2ND FEB 2022 

POSITION: TECHNICIAN ICT AND FIBER TECHNICIAN RESPONSIBILITIES

 ➢ Maintain and troubleshoot all network and computer related issues 

➢ Integrate security, physical control solutions for all confidential data and systems; 

➢ Monitor performance and manage parameters to provide fast responses to front-end

 ➢ Integrate and configure computer networking for best performance;

 ➢ Troubleshoot and repair of hardware, operating systems and applications; 

➢ Monitor and maintain computer systems and networks;

IDEAS PLUS COMPANY 

POSITION: TECHNICIAN RESPONSIBILITIES:

 ➢ Network setup. 

➢ In depth knowledge of the four network types (LAN, WAN, MAN and GAN)

 ➢ Installing and configuring computer hardware, software, systems, networks, printers and scanners 

➢ Monitoring and maintaining computer systems and networks

 ➢ Responding in a timely manner to service issues and requests 

➢ Providing technical support across the company (this may be in person or over the phone)

NOV 2015 - FEB 2016 

DAYSTAR UNIVERSITY 

POSITION: ICT ASSISTANT RESPONSIBILITIES

: ➢ Set up workstations with computers and necessary peripheral devices (routers, printers etc.) 

➢ Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality 

➢ Install and configure appropriate software and functions according to specifications

 ➢ Develop and maintain local networks in ways that optimize performance

 ➢ Ensure security and privacy of networks and computer systems

 ➢ Provide orientation and guidance to users on how to operate new software and computer equipment

 ➢ Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc

Nairobi Aviation College

Diploma Information Technology

2014-2016.

mulumini secondary school

Kenya Certificate of Secondary Education

2009-2013