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Beatah Awinja

Beatah Awinja

Communications officer
Mombasa
KSh100 / hour
Approximate rate

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About Beatah Awinja:

I am Beatah Awinja..a graduate with a Bachelor's degree in international relations.I saw an advertisement regarding this post and took up the opportunity to grab this chance. Below is my curriculum vitae for your perusal and consideration .I look forward to hearing from you

Experience

ational Oil Corporation Role:Accountant Secretary 2022 Responsibilities  Provide accounting and clerical support to the accounting department  Type accurately, prepare and maintain accounting documents and records  Prepare bank deposits, general ledger postings and statements  Reconcile accounts in a timely manner  Daily enter key data of financial transactions in database  Provide assistance and support to company personnel  Research, track and restore accounting or documentation problems and discrepancies  Inform management and compile reports/summaries on activity areas  Function in accordance with established standards, procedures and applicable laws  Constantly update job knowledge Daughters of Gedion Moi Foundation 2021 to 2022 Role: Peer Counselor  Empowering women and girl child in the society through donation of funds, food items and clothing.  Enriching young girls during their menstrual cycle through provision of sanitary towels.  Educating about menstrual health and general knowledge. One Acre Fund 2020 to 2021 Role: Customer Engagement Call Reception Agent  Customer care services where need be.  Resolved email generated tickets and auto generated missed inbound call tickets.  Created and backdated manual tickets on zendesk.  Made outgoing calls to clients and collected relevant information to create solutions.  Recommended different products and services of action to meet the needs of a client.  Using different tracking payment tools,I confirmed payments to different clients using the information provided by the client and or the requester.  Handled one-off requests from Case Receiving Team lead  Updated information about clients that were not captured in the One Acre Fund Roster and hence it was easier to track clients  Forwarded complex cases to the relevant team to help in decision making by using the different macros' recorded on the Zendesk in order to find the most reliable and applicable solution to meet the customer's needs  With the help of KPI's was able to track my performance as I worked and was able to meet and surpass my daily targets of solving the call generated tickets from the clients.  Managed to activate solar lamps for some farmers who had issues with their solar activations  Ensured the customers got to have insurance whether funeral or health related issues using the microfinance macro. Kenya Ports Authority 2019 Role: Public Relation Officer.  Preparation and execution of programs for courtesy calls to top management.  Handling of VIP personnel and conducting guide tours.  Drafting speeches for the executive meetings, press releases and press statements.  1Corporate Social Responsibility that is identifying needy cases,ongoing and planned projects.  Event Management that is preparation and launching of the KPA master plan at Sarova Whitesands Beach Resort.  Building and ensuring cordial relations with Journalists for mutual benefits.

Education

2022: Active Member of Public Relations Society of Kenya (Certificate) ALX(African Leadership) training programme as a Virtual Assistant(Certificate) Sept 2016 to 2020 : Masinde Muliro University of Science and Technology; Bachelor of Disaster management and international Diplomacy. Jan 2012- Nov 2015: Kaimosi Girls High School; Kenya Certificate of Secondary Education (Grade B) 2009- 2011: Pine Breeze Academy; Kenya Certificate of Primary Education Grade obtained (368 marks out of possible 500 marks) 2004- 2009: Baraka Academy

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